The breakfast was phenomenal with a wide selection of vegan, gluten free, healthy and local cuisines. The amazing staff were always kind and attentive. The facilities were stunning and very well kept.
Jennifer
tháng 4 năm 2023
This resort does just about everything right. Starting with the very friendly staff, the stunning common spaces, pools, restaurants, spa and of course the rooms. The spa was extremely serene and beautiful, the staff there very good and the options nearly endless. The restaurants are very good too, with a nice variety that allowed us the opportunity to try different things every night. The breakfast buffet was amazing. The rooms are large and very well designed with great closet space, bathrooms and outdoor space. the linens and toiletries were lovely. The gym is very well equipped too. Even after 8 days I wanted to stay.
Marc
tháng 3 năm 2023
It's a family-style resort but not loud, and there are still couples. You won’t see trashy people on vacation getting wasted which is nice and relaxing. Quieter atmosphere. Love that the beach chairs are first come first serve, and you don't have to pay for the bungalows which are super cozy! Jungle-y and beachy which is nice. A healthy mix of both. They are cognizant of the bugs and have bug spray everywhere for you to use. The breakfast was probably the best food at the hotel. There were continental items and many many local cuisine items. The breakfast also catered well to vegan, vegetarian, and gluten-free dietary restrictions. The guacamole station was something to dream of! Everything was spot on and super clean. All of the staff were more than just friendly.
Tara
tháng 2 năm 2023
Absolutely stunning property. Wonderful, friendly and hardworking staff. A special shout out to Medardo at reception and Daniel at Carbon. They both went out of their way to make things happen for me but everyone we met was hospitable with a smile on their face. We loved our time here and wish we could have stayed longer. I loved the rain shower with the window and byredo products. The bed is super comfy and the bathroom light is amazing for the ladies. The sea views are epic. Room service is available 24 hours and we tried all the restaurants except one. They were good. Breakfast is ridiculously amazing - chilaquiles made to order! It is worth adding to your ressie. There is also a nice gym to burn those caloroies. All in all impressed with the Conrad Tulum. I normally stay at boutique hotels but this property has changed my mind to larger hotels! I love Mexico and Tulum ❤️
Madeeha
tháng 2 năm 2022
The breakfast was very good. However, when the hotel reached its 50-60% of its capacity the staff collapsed.
Jose
tháng 2 năm 2023
Breakfast is the best we’ve ever seen, staff is super friendly, everyone is smiling and ready to help, top service. food in main pool restaurants is super tasty, room service super fast. Beds are comfy
Anastasia
tháng 12 năm 2022
The pool, the size of the hotel
Global
tháng 3 năm 2023
Loved the breakfast and location and how quiet and calm the resort is, would definitely come back and recommend.
Michael
tháng 5 năm 2023
Beds and rooms amazing, breakfast good but overpriced, restaurants top quality, all staff friendly and helpfull. Top class hotel!
John
tháng 8 năm 2023
The resort is STUNNING Staff was amazing Food was delicious
Sayesha
tháng 4 năm 2023